FREQUENTLY ASKED QUESTIONS

Payment must be done when the item is ordered. Before shipping. METHODS • ​Bancontact • Visa • Maestro • Mastercash • American express • Klarna* • PayPal *PAY IN 3X WITH KLARNA With Klarna, we offer you the possibility to split your payment by paying in several installments. It's simple, secure and free of charge! If you don't know Klarna, go to https://www.klarna.com/fr ​ HOW DOES IT WORK? At checkout Simply select the "Pay with Klarna" option and enter your payment information. There is never any interest or fees as long as payments are made on time. ​ When the order is shipped Once your order has been confirmed and is being shipped, we will invoice you for the first payment. Once the payment has been processed, you will receive a notification. ​ Every 30 days Your credit card will be charged automatically every 30 days for further payments. We will send you an alert to notify you. ​ ​

For shipments to Belgium, shipping costs is 5€. Shipping is FREE for purchases over 160€. Why charge for shipping? We want to be transparent. We try to stay true to our values while offering you quality products. Shipping with Bpost Belgium to a relay point near you costs 5€. Some brands offer shipping but include a shipping cost in their sales price. We prefer not to include this 5€ in the price of our pieces, as it allows those who come to collect their pieces at our showroom or in person to avoid paying this fee. Our prices are therefore all calculated as accurately as possible. Over 160€, it's a gift from us. We will pay the shipping costs to thank you for a larger purchase. If you have any further questions, please don't hesitate to contact us!

For shipments to EU countries*, shipping costs is 10€. As we are concerned about the environment, we have chosen to focus on countries close to our Belgian borders. Shipping beyond those countries would be too expensive for the environment. *France, Germany, Spain, Luxembourg, Netherlands Why charge 10€ for shipping? We want to be transparent and are convinced that everyone should be paid for the work they do in a fair way. We want to stay true to our values while offering you quality products. Shipping with UPS to a relay point outside Belgium can cost up to 16€ (depending on the concerned country). We have defined a shipping price of €10 for Belgian borders country. And we are offering the difference between what you pay and what the real UPS cost is, as to thank you for your purchase and trust. Some brands offer shipping but include a shipping cost in their sales price. We prefer not to include this 10€ in the price of our pieces, as it allows those who come to collect their pieces at our showroom or in person to avoid paying this fee. Our prices are therefore all calculated as accurately as possible. If you have any further questions, please don't hesitate to contact us!